How I Became My Community’s Biggest Asset

An exceptional home care agency helping seniors thrive in Burbank.

As we age, it gets harder to do what we love. We get tired, our bodies get more delicate, and our minds run a little hazy. Sometimes all we need is a second set of hands, eyes, or ears, so we can carry on with a sense of independence. A little help goes a long way.

Has anyone ever told you that you’ve made a huge difference in their life?

Randy Harken has been lucky to hear this more than once. Along with his wife, Amy, he’s spent the last two years helping people live better as a Nurse Next Door Franchise Partner in Burbank, California. Some believe that their operation really is their community’s biggest asset.

home care agency

“Clients tell us that they appreciate us going out of our way to make sure their loved ones are happy,” says Randy. “That our team is kind. And well trained!”

The Harkens have a combined 25 years of experience in healthcare, specifically working with oncology doctors and nurses. Amy has had her own experience with home care, having suffered from an autoimmune disease and needing to hire a caregiver for a period of time (whom she calls “a lifesaver”).

Randy and Amy’s franchise provides a good resource for families who are navigating senior home care and rehabilitation for aging parents. While they’re very down-to-earth, the couple works closely with the local hospital and others in the elder care world to educate and support seniors.

They were drawn to Nurse Next Door because they wanted to start a senior home care business. They looked at ten different franchise opportunities, but it was the culture, support, and branding that led them here.

“We enjoy working with other Franchise Partners and being able to promote the Happier Aging model,” says Randy. Plus, he gets to “drive a pink car.”

home care agency

Typical home care options can seem corporate or fragmented. Clients say they appreciate Nurse Next Door’s local, personalized approach, and believe that the team cares about the community. Anyone can claim to do this, but the Harkens walk the walk.

Randy and Amy have a natural inclination to give back, and their list of involvements is long and admirable. They’re members of the Burbank Chamber of Commerce, the St. Joseph’s Hospital Health and Wellness Committee, and MAPS Charities San Fernando Valley/San Gabriel Valley. Randy is the captain of the Burbank Kiwanis Relay for Life team.

Nurse Next Door Burbank is a drop-off location for the Convalescent Aid Society, who loans medical equipment to people in need. They also partner with a nonprofit to support individuals who can’t afford senior home care. They provide fall risk prevention classes at the YMCA, and participated in the Burbank Live Well project, which monitored fall risk for 100 seniors over 6 months.

How do Randy and Amy have time to get this involved? They’ve built ‘community’ into their mission as individuals and business owners, and the neighborhood is listening.

It’s possible to own a business with purpose, provide a much-needed service, and become your community’s biggest asset. Just ask the Harkens.

Click here to learn about the impact you can have on home care clients and their families.

2019-02-22T15:02:10-08:00January 10th, 2017|Entrepreneurship, Happier Aging|

About the Author:

Nurse Next Door Home Care Services is one of North America’s fastest growing home care providers and is dedicated to being the highest quality care option for seniors, consistently delivering the Happier Aging experience. Founded in 2001, Nurse Next Door has more than 150 locations across North America and is fast becoming a globally admired brand.

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