Homecare Franchise – 365-Day Support, Throughout England
Nurse Next Door is a homecare franchise with an easy centralised platform for franchisees. Happier Ageing™ philosophy. Scalable revenue streams.
Call us to learn about homecare franchise.
A Growing Market
£5.7 Billion
Worldwide Franchise
Care Services Centre
A Bold Pink Brand
Top Global Franchise
The Home Care Industry
The UK elderly care industry is huge and growing rapidly. People need extra care and support for a variety of reasons, such as old age, physical disability, dementia or sensory impairment. Moving out of your home to receive care is a huge step, and many prefer to remain in their own home where they feel the most comfortable.
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The Department of Health & Social Care (DHSC) predicts that 57% more adults aged 65 and over in England will require care in 2038 compared to 2018, so the opportunity is huge.
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In 2023, there were 11 million people aged over 65 in England. This is projected to increase by 10% in the next five years and by 32% by 2043 (1.1 and 3.5 million people, respectively). The population aged 85+, the age group most likely to need health and care services, is also projected to rise rapidly, increasing by 8.2% in the next five years and by 62.7% by 2043 (126,000 and 956,000 people respectively)
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Nursing homes and assisted living facilities are staggeringly expensive, the average cost of a nursing home is close to £50,000 per year and rising, and assisted living is even more costly. Most private insurance policies don’t cover long-term care.
A Unique Approach To Home Care
From companionship to end-of-life care, we help clients stay at home by finding fun, personalised ways to celebrate ageing.
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Keeping people at home doesn’t necessarily mean we’re making them happy. Building on hobbies and interests helps us instil independence and joy in the lives of our clients at each visit.
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Our Care Services Center is a centralised scheduling team that handles calls and enquiries daily, and manages client visits.
The Care Services Platform
Nurse Next Door’s franchise concept has always been built around one key, unique differentiator — centralisation. Unlike every other home health care franchise system, we believe our Franchise Partners should be out in their community, not stuck behind a desk. What started as a call centre to manage scheduling has evolved into so much more.
Inbound Sales
The Nurse Next Door brand and marketing systems are designed to get your phone to ring. Once they do, our Intakes Team is responsible for answering customer enquiries.
Scheduling
Scheduling is essential in this business, and it can be overwhelming. That’s why we have a dedicated team to handle your scheduling so you can focus on building the business.
Attendance Monitoring
We monitor visit attendance to ensure the safety of your clients and caregivers. Always know what’s happening in your business and know that your business’s reputation is secure.
365 Days A Year Support
Your business is supported 365 days a year. From scheduling changes to client enquiries, we are there to answer your calls 365 days of the year.
Technology Stack
Enjoy a centralised dashboard for resources, education and system news, a cloud-based scheduling programme, and more. We believe in innovation and finding a better way.
Data & Analytics
With 400+ locations across four countries, our centralised system provides tremendously valuable information. Get insight into your business. Work with your coaches to find opportunities to continue to optimise and grow your business.
Happier Ageing Philosophy
We are a premium home care brand that takes pride in empowering the elderly's to live life to the fullest, after all, why shouldn't ageing be celebrated?
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Our home care services are delivered through a philosophy of Happier Ageing™, driven by five main principles:
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Choice
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Belonging
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Respect
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Autonomy
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Purpose
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We deeply believe that ageing should be the best part of life, which is why we work hard to get our clients back to doing the things they love.
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When we meet our clients for the first time, we ask them, “What did you use to love doing that you can no longer do?" and work to infuse that into every visit. Life isn’t just about ticking off tasks or only caring for basic needs; it's also about infusing joy, whether big or small, into each and every day!
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So, tell us, how do you infuse Happier Ageing™ into your life? Contact our team to get started.
Our Brand
In a space as competitive as private-duty home care, you need a brand that turns heads. Our brand’s icon is a flower-heart bursting with joy in the colours yellow and pink. It symbolises our core purpose of Making Lives Better and our unique trademark concept of Happier Ageing™.
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In a sea of cold, stale, clinical providers, our bold brand serves as a huge advantage when our Franchise Partners are in the community. The pop of colours and our equally bright attitudes makes us stand out from the crowd, quite literally!
Nursing Care
Most of our home health care franchise competitors provide only carers. We offer all components of care, from companionship right up to nursing. Our support team will guide you through the CQC registration process. This allows you to be the one-stop shop for home care, expanding your reach of clients in the community.
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Whether it’s a little help around the house with chores, meal prep, personal care, or nursing care, we can do the caring. We provide premium care to elderlys and get them back to doing the things they love, so they can continue to age happily and healthily at home!
Our Leadership Team
Prash Patel
Joint CEO
Prash and Karen Patel re-branded their existing business as Nurse Next Door in 2023 having successfully grown their Home Care business which they co-founded in 2014.
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With a passion for service and quality, Nurse Next Door’s philosophy of care centred around Happier Ageing™ and Making Lives Better ties in perfectly with their own core values.
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They are both Qualified Ophthalmic Opticians and Karen is also a Qualified Audiologist and owned 4 very successful Specsavers businesses. Their passion for providing the best possible service created by developing a great working environment and culture, which bore fruit in 23 customer service awards, including coming top in the UK in 2008 after 8 rounds of mystery shopper visits.
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Their entrepreneurial time at Specsavers spanned 23 years to 2020, during which time they helped the brand become the number one in the market and enabled them to develop numerous, invaluable business skills that have propelled their Home Care business to success.
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When Prash & Karen aren’t working, they love spending time with their 4 children.
Karen Patel
Joint CEO & Registered Manager
Karen has worked in the healthcare industry for almost 30 years, her direct involvement of working with and caring for customers both as a qualified Ophthalmic Optician and as a qualified Audiologist has enabled her to understand the importance of customer care including the care of the whole family.
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Being the owner of four very successful Specsavers businesses allowed the development of the best possible service by progressing great teams and a company culture, affording many customer service awards, whilst supporting others to succeed and develop into the best versions of themselves.
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Karen co-founded a family run Home Care business in 2014 with her husband, and with the help of an amazing team the business has been successfully grown to the point they have now rebranded in 2023 to Nurse Next Door and have introduced Happier Ageing™ and Making Lives Better which fully co-insides with the existing core values of the company.
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When not working Karen has fun helping to bring up her four children which she states are her absolute rock.
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Their entrepreneurial time at Specsavers spanned 23 years to 2020, during which time they helped the brand become the number one in the market and enabled them to develop numerous, invaluable business skills that have propelled their Home Care business to success.
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When Prash & Karen aren’t working, they love spending time with their 4 children.