Question 1

Q. There Are So Many Home Care Franchise Brands Out There. What Makes Nurse Next Door Different Than All Other Home Care Companies?

Accepted Answer

A. Bold Brand: Stand out from the crowd with our industry-disrupting bold pink brand! Learn more about why people love Nurse Next Door’s brand.

Centralised Call Center: In the home care industry, scheduling is one of the key limiting challenges, and why so many home care business owners suffer burnout. Our unique Care Services Center manages the scheduling function of our Franchise Partners’ businesses 365 days a year, so you can focus on growth.

Included with our Centralised Scheduling, our team is actively in contact with caregivers to ensure someone is always present with clients as scheduled – whether it’s for a visit at 3 in the afternoon, or 3 in the morning.

Premium Client Experience: Our Happier Ageing philosophy means we provide more than just tasks. We get our clients back to doing things they love!

Learn more about Nurse Next Door in the Why Us? Section on our website.

Question 2

Q. How Did Nurse Next Door Start?

Accepted Answer

A. See Our Story and hear about how our Co-Founders started Nurse Next Door together, and built it into what it is today.

Question 3

Q. Are You Active In My Area?

Accepted Answer

A. We are active in the US, Canada, Australia, and England with over 400 locations.

Nurse Next Door is one of the fastest-growing franchise systems in offering both skilled and non-skilled elderly home care, having increased our growth from 28 franchise transactions in 2020 to over 140 franchise transactions in 2022.

Question 4

Q. What Is The Process To Be Awarded A Franchise (How Long And What’s Involved)?

Accepted Answer

A. The process can take as little as 4 to 8 weeks, but it depends on several factors. Visit our Steps to Ownership Page for more information.

Question 5

Q. Do I Need Medical Or Health Care Business Experience?

Accepted Answer

A. No.

While a medical or health care background can be an asset, it certainly is not required. Nurse Next Door is looking for passionate, hardworking, sales-oriented business owners who can build relationships and lead teams.

Question 6

Q. How Much Money Do I Need To Open A Nurse Next Door Franchise?

Accepted Answer

A. Nurse Next Door’s Franchise Development team can walk you through the various ways franchisees typically secure funding. While Nurse Next Door does not provide financing directly, banks are generally receptive to funding franchises, simply because they are seen as a safer route than setting up your own business from scratch.

Question 7

Q. What Is The Franchise Fee, And What Do I Get?

Accepted Answer

A. The initial franchise fee is £40,000. It gets you access to our world-class brand, systems, training, on-boarding and protected territory you’ll need for your franchise. It gives us bandwidth to provide you with the initial support and training you’ll need to get set up for success, as well as the proven business systems we use across the board.

Included in your franchise fee is our Franchise Opener programme, with our week-long virtual training.

Question 8

Q. What Type Of Owner Is Nurse Next Door Looking For?

Accepted Answer

A. We look for people who align strongly with our core values. Someone with a tender touch and the tenacity of a bulldog. Nurse Next Door requires a hard-working, sales-oriented leader who can connect with influencers in their community.

Here are characteristics that we seek in any Franchise Partner:
 • Caring has to be in your heart. The drive to build a business with profit and heart.
 • Sales & Marketing Aptitude (experience is a plus, but you must have the aptitude)!
 • Strong Leadership Skills
 • Tenacity
Please see Ownership Attributes for more details.

Question 9

Q. What Kind Of Support Will I Get As A Franchise Partner?

Accepted Answer

A. We pride ourselves on robust Franchise Partner support. As a new business owner, you’ll have a lot on your plate before and after launch. Nurse Next Door has a robust training and support system to set you up for success and continue to support you as you grow your business.

Our training and support include:
 • Initial and ongoing training
 • Operations manual
 • Regular coaching calls
 • Regional meetings
 • Annual conference
 • Weekly discussion calls with other Franchise Partners
 • Peer support from Franchise Partners and more!

Visit Training & Support for a detailed breakdown of our robust systems and support to set Franchise Partners up for success!

Question 10

Q. How Much Can I Make With A Nurse Next Door Franchise?

Accepted Answer

A. Success looks different for each of our Franchise Partners. Later in the process, we will work on a financial plan to forecast your business that will help you find the answers you need.

You will also get to speak to a cross-section of our Franchise Partners, and they will be able to share specifics of their business including the financials during the Validation Call step in the Franchise Discovery Call.

Question 11

Q. How Quickly Will I Break Even?

Accepted Answer

A. Break-even differs for everyone.

As you explore our franchise opportunity further, you’ll get to hear from our Franchise Partners firsthand about their break-even experiences.

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